Loyalty and Rewards Terms & Conditions

  1. Points can only be earned on purchases placed directly through our online store.
  2. Accounts registered under resellers, distributors, or other third-party purchasing arrangements are not eligible to participate in the program.
  3. Orders placed using Purchase Orders (POs) are not eligible to earn points.
  4. Loyalty points will be credited to your account once an eligible order has been successfully processed.
  5. In the event of order cancellations, returns, or refunds, any points previously earned from that transaction may be revoked.
  6. Biomatik reserves the right to interpret, modify, or terminate the Loyalty and Rewards Program at its sole discretion without prior notice.
  7. Final decisions regarding the allocation, redemption, or forfeiture of points rest with Biomatik.
  8. For further details or questions regarding the program, please contact our Customer Service team (Contact Us).